Empower your UX research efforts with the tools and strategies to improve efficiency and impact. ResearchOps training equips you with practical knowledge to streamline research practices and drive results.
Discover and Understand the Principles of ResearchOps.
Master the Key Building Blocks.
Learn how to transform knowledge into action and build sustainable ResearchOps frameworks.
Kick-Start Your Organisational Practices.
By the end of this training, you will have the confidence and resources to implement Research Operations effectively.
What you will gain.
Ready to elevate your research practices?
Cost $682 per person
Who should attend.
Positions
- Anyone interested in ResearchOps (PO/PM, Lead Designer, DesignOps, UX Researchers, and more)
- Product teams and others seeking to scale research efforts
Experience
- Ideal for those with a basic understanding of User Research projects, whether or not you’ve conducted research yourself.
What you will learn.
- How ResearchOps can be a solution to common challenges in organisations (starting to) scaling research
- How to assess organisation’s research landscape and identifying the ideal starting point
- How to deep dive on operationalising recruitment
- How to Map the current state of research in your organisation to uncover the greatest value of ResearchOps
- Kick off ResearchOps practice in your organisation with the guidance and support of the trainers
Training Overview.
- Format: Two half-day sessions
- Group Size: Small groups (individuals or private groups) for personalised learning
- Approach: Practical, exercise-based training with actionable takeaways
Module 1 – The context of organisations
Day 1
- Why customer centricity is one of the most strategic challenges of organisations today
- The history of Ops
Module 2 – An introduction to ResearchOps
Day 1
- What is ResearchOps?
- The 6 ResearchOps components
- How ResearchOps can support teams
- Concrete examples of successful implementation of Ops
Module 3 – How to operationalise
Day 2
- ResearchOps as a service
- How to start with your Ops service
- How to measure and show the value of Ops
Module 4 – Mapping the state of your research practice
Day 2
- Identify who are your future ResearchOps users
- Mapping the current state of the Research practice in your organisation
