UX-PM Level 2: 30 Aug – 1 Sept 2022


Executing UX

Do you need to know how to manage UX activities in a digital product? How to meet business objectives and market demands through user-centred design? UX-PM 2 is for a digital product, marketing, and project managers, who need a deeper understanding of UX activities. You’ll learn how to select specific methods, plan their execution and progress through project phases to achieve a greater product/service quality.

Duration: 3 Days

Time: 08:00 – 12:00 CAT

Location: Virtual

Category: UX-PM Level 2
Tags: Level 2, UX-PM


Training sessions strike a balance between theory, problem-solving, and case-based reasoning.


  • Integrate user experience into a project to fulfill business objectives and market demands
  • Optimise quality and effectiveness of a product or service experience by incorporating the principles of user-centred design
  • Plan for incorporating UX methods at each stage of a digital project
  • Prepare practical materials: toolkits and checklists for managing UX activities, creating an RFP to commission UX work

Course Content

  • Understand the User-Centred Design (UCD) lifecycle and how to incorporate it into IT development
  • Incorporate business objectives and vision into a UX strategy
  • Connect UX strategy and design requirements to product strategy
  • Service design and product design and how UCD fits with both
  • Identify user needs through qualitative and quantitative user research
  • Translate UX strategy and user needs into design requirements through prototyping
  • Evaluate and test design solutions, locally and internationally
  • A combination of theory, problem-solving exercises and case studies


The certification takes place at the end of the second day of training. The certification exam is comprised of a multiple-choice component and an oral exam with the UXalliance course instructor.

Who should attend

UX-PM Level 1 certified professionals


IT decision-makers include product owners, digital marketing managers, project managers, IT professionals with 2 – 4 years of experience in digital project management.

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